If you find yourself in a position where your customers always insist on speaking with you directly instead of your employees, then you might want to consider shifting your structure so you can improve the value of your business.”
Do you know the difference between repeat customers and subscribers? This key difference could change your profit margin forever. Many people mix up re-occurring and recurring revenue, but one is much more valuable than the other. Let’s take a look at both of them:
Most company founders are good at the first stages of entrepreneurship. But in the phases that follow, they may only be average. Just because you have a knack for starting companies, doesn’t necessarily mean that those skills translate well into growing one. This often traps founders in the weeds of day to day business, rather than empowering them to operate in their zone of genius.